Business and MYOB file details
Gathering the basics makes the first conversation faster and helps TAS identify whether the next step is training, cleanup, demo or implementation support.
- Business name, contact person and phone or WhatsApp.
- Current MYOB product and number of company files.
- Number of users and locations involved in sales.
- Approximate invoice volume and customer-copy needs.
Sales, VAT and item workflow
A VMS preparation review should check the accounting workflow behind sales, not only the visible invoice screen.
- How sales, refunds, orders and customer deposits are entered.
- Whether VAT codes are used consistently.
- Whether items, services and customers are clean enough for daily use.
- Whether invoice output, reprint and search workflows are practical.
Training and support readiness
Even a good software path can fail if staff are not ready. TAS can help plan training and handover around the agreed MYOB-connected workflow.
- Who needs training before go-live.
- Who handles setup decisions and workflow approval.
- What support is needed after rollout.
- Whether custom reports, imports or integrations are also needed.