Support triage
Support requests route to setup help, remote support, workflow review, training or post-go-live improvement.
TAS
Software Support And Implementation Help
Support should help teams keep working: setup, training, remote assistance, data checks and post-go-live fixes.
Software Support And Implementation HelpReady
Implementation supportMap
Remote assistanceBuild
Training and handoverTest
Workflow reviewTrain
Who this is for
For existing and new TAS customers needing setup, remote help, workflow review or post-go-live support.
What happens next
Start with a support request; payment-link requests fit confirmed support blocks or agreed work.
Recommended next step
Request support or Request support payment link
Business continuity
Support helps keep daily accounting-connected work moving after implementation.
Agreed work
Confirmed support blocks can use an invoice or payment-link request when appropriate.
Support Options
- Implementation support
- Remote assistance
- Training and handover
- Workflow review
- Post-go-live improvements
MYOB Support Areas
- Initial MYOB setup
- Stock, linked accounts and tax-code setup
- Invoice and report customisation
- Backup procedures and file housekeeping
- Phone, email, remote and on-site support routes
Best Fit
- Businesses using TAS products
- MYOB users with custom workflow
- Teams preparing for VMS, POS, payroll or inventory rollout
How TAS works
Practical support with clear next steps
TAS starts with the workflow, confirms the scope, and supports implementation with training and clear boundaries.
Real business workflow
TAS works with accounting, sales, stock, payroll and compliance-related workflows used across different markets.
Implementation support
Product discussions can include demo, setup, training, handover and post-go-live support.
Clear boundaries
TAS confirms product compatibility, fiscal requirements, payroll responsibilities and payment arrangements before work starts.